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3 December 2025, in the Senate

Government bill regulating customer service (formerly known as Government bill regulating customer service). PROCESSED BY URGENT PROCEDURE.

More votes against 109 yes · 144 no · 7 abst.

More votes against: 144 no and 109 yes, a margin of 35. 7 abstentions and 2 did not vote.

No stage no data Government bill regulating customer service (formerly known as Government bill regulating customer care services).

When we cannot be sure which majority was needed, we do not say whether this means it “passed”: the official file does not say.

Source: Senate, vote 22 of sitting 65· updated 12 Nov

The chamber

Who voted how?

109 in favour, 144 against. 7 abstentions and 2 did not vote. 2 voted differently from their group.

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Your province

How did the senators from your province vote?

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Or see how most of each province voted

The groups

How did each group vote?

In favour, most of Izquierdas Por la Independencia (Esquerra Republicana-euskal Herria Bildu), Izquierda Confederal (Más Madrid, Eivissa i Formentera Al Senat, Compromís, Agrupación Socialista Gomera y Geroa Bai), Socialista and Vasco en el Senado (EAJ-PNV). Against, most of Popular en el Senado.

Result by parliamentary group
GroupSeatsHow it voted
Izquierdas Por la Independencia (Esquerra Republicana-euskal Herria Bildu)9
8 in favour · 1 did not vote
Izquierda Confederal (Más Madrid, Eivissa i Formentera Al Senat, Compromís, Agrupación Socialista Gomera y Geroa Bai)6
6 in favour
Socialista88
88 in favour
Vasco en el Senado (EAJ-PNV)6
6 in favour
Plural en el Senado Junts per Catalunya-coalición Canaria-agrupación Herreña Independiente-bloque Nacionalista Galego6
1 in favour · 5 abst.
Mixto3
1 against · 2 abst.
Popular en el Senado144
143 against · 1 did not vote

Sources

Where does all this come from?

Official wording of what was voted on: Proyecto de Ley por la que se regulan los servicios de atención al cliente (antes denominado Proyecto de Ley por la que se regulan los servicios de atención a la clientela). SE TRAMITA POR EL PROCEDIMIENTO DE URGENCIA.

  • The data comes from the open files of the Congreso, the Senate and the BOE, unaltered.
  • Each deputy’s province is the one of their seat on the day of the vote.
  • We only say “passed” or “rejected” when the majority needed is certain; otherwise we say which side had more votes.

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